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05 Aug 2025, 9:00 am – 06 Aug 2025, 4:30 pm
Live and Interactive on Microsoft Teams

$400 off
until
6th June

Limited Places Available

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About the event

As an employee in the APS, you have a critical role in promoting the organisation's vision, mission and business objectives and in assisting government in managing new and emerging challenges. Important skills are required to ensure you can best service your office, your team, and the public effectively.

This program is designed for those looking to enhance their capability in their current role and/or for those looking to move to the next APS grade. The workshop is constructed to ensure the core modules are progressive and aligned to ensure the best outcome for participants.

In each module we’ll delve into important skills, providing insights into how they can be learnt and make the outcomes tangible and implementable when back in the workplace.

In this workshop attendees will enhance their capabilities to:

  • Communicate effectively and influence stakeholders to achieve positive outcomes

  • Drive and deliver on change while maintaining high team performance

  • Utilise emotional intelligence (EQ) to enhance leadership effectiveness

  • Develop their agile leader attributes to boost capability.

What to expect as a delegate:

  • 1 or 2 day facilitated program with breakout sessions and group work

  • Collaboration with attendees from other agencies

  • Smaller classes to promote interactivity

  • Delegate pack with course materials and goodies.

What we encourage as a delegate:

  • Locate an organisation sponsor to discuss the new knowledge you have acquired and ask them to support your development

  • Undertake an organisation project where you implement your new findings and see the results

  • Leverage conversations with the fellow attendees to discuss common challenges and solutions.

What our delegates say

"It was great! The facilitator was great at reading the room and allowed for flexiblity

and also has so many examples and real life experience to back the training info...thank you guys so much for the training and having a chance to come and be included.

Jade Fitton @ Department of Health

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Day 1

Communicating Effectively to Improve Your Stakeholder Brand and Engagement Capability

  • Learn the personalities and techniques of communication - The 7 Cs of communication

  • Discover how to communicate effectively to influence and persuade

  • Learn how to gain stakeholder buy-in to achieve expected outcomes

  • Discover how to improve your stakeholder brand

Emotional Intelligence (EQ) 

  • Understanding your EQ and identifying areas for growth

  • Learn the qualities of empathy and EQ to advance yourself as an effective leader

  • Explore the impact of your EQ on your team and the wider organisation

  • Leveraging your EQ as a strength in your team and organisation

Dispute Management and Resolution

  • Learn how to handle conflict

  • Understand conflict resolution strategies

  • Learn to embrace differences

  • Strategies to create a conflict free environment

​​

Until 9th May: 1 Day $795+GST - 2 Day $1495+GST

Until 6th June: 1 Day $895+GST - 2 Day $1695+GST

Until 4th July: 1 Day $995+GST - 2 Days $1895+GST

Standard: 1 Day $1095+GST - 2 Day $2095+GST

05 Aug 2025, 9:00 am – 06 Aug 2025, 4:30 pm
Live and Interactive on Microsoft Teams
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Day 2

Agile Leadership

  • Exploring agile leadership and why it is important in APS leadership

  • Learn the key attributes of an agile leader 

  • Explore strengths you can leverage and how to build other capabilities

  • Discover how to create an agile culture to improve leadership & team effectiveness

Managing Up to Create an Effective Partnership

  • Create awareness of communication and leadership styles and preferences

  • Understand strategies to assist your manager in delivering outcome

  • Fostering a productive and effective partnership

  • Creating a relationship that instills value

 

Leading a Culture of Effective Decision Making

  • Identify the end goal and the need for an effective decision

  • Analyse your options and the alternatives available

  • Comparing data and evidence available to draw the right conclusion

  • Effective execution techniques

Facilitator:

Judith Bowtell

Director of Albany Lane Consulting

Judith Bowtell (she/her) is the sole director of Albany Lane Consulting. Previously, she has held Director positions and worked directly with heads of departments and Minister’s offices at state and federal level.  Major projects included: Research and development of the NSW cultural infrastructure program; increasing incentives for offshore screen production, and subsequent industry and economic benefits; governance reform of major funding programs; and development of policy frameworks and partnerships for increased investment in Aboriginal Arts and Culture.

She is highly skilled in strategy and policy development, developing mutually beneficial partnerships and relationships, communications, stakeholder management, negotiation and influence, governance and network building. 

She is a qualified professional coach, trained in line with the International Coaching Federation competencies and code of conduct and ethics. Her clients include international IT and media companies, health professionals, tertiary education institutions, national cultural institutions, and community-led organisations.  

She holds an Advanced Diploma in Transpersonal Coaching, obtained through 18 months of training and supervision in 2011-2012. She also holds a Bachelor of Arts with honours from University of Melbourne, a Graduate Diploma in Arts Management from University of Technology, Sydney, and has studied at the post-graduate level in positive psychology, corporate wellness and meditation facilitation.

Client work: https://www.albanylane.com.au/for-organisations

Testimonials: https://www.albanylane.com.au/testimonials

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Logical Decision Making Through Education

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Learn Logic acknowledges the traditional custodians of the lands where we live, learn and work. We pay our respects to Elders past, present and emerging.
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