Artificial intelligence is rapidly transforming the way we work, communicate, and solve problems. Tools like ChatGPT, Microsoft Copilot, and Google Gemini are no longer futuristic concepts - they are practical technologies available today, helping professionals boost efficiency, creativity, and decision-making.

This interactive masterclass introduces participants to the leading AI platforms, showing how to integrate them into everyday workflows. With hands-on practice, real-life use cases, and guided reflection, participants will leave confident in using AI responsibly and effectively to enhance productivity and innovation.

Introduction to AI in the Workplace

• What AI is (and isn’t): demystifying common myths.

• Overview of generative AI tools: ChatGPT, Microsoft Copilot, Google Gemini.

• Opportunities and limitations: when to use AI - and when not to.

Getting Started with ChatGPT

• Understanding prompts: how to ask the right questions.

• Practical uses: drafting documents, summarising reports, brainstorming ideas.

• Live exercises: transforming rough notes into polished communication.

Working Smarter with Microsoft Copilot

• Embedding AI in Office 365: Word, Excel, PowerPoint, and Outlook.

• Automating repetitive tasks and improving productivity.

• Practical exercises: generating data insights, creating presentations, and drafting emails with Copilot.

Exploring Google Gemini

• Leveraging Gemini for search, research, and workplace collaboration.

• Comparing Gemini with ChatGPT and Copilot - strengths and ideal uses.

• Real-life scenarios: research projects, creative ideation, and planning tasks.

Responsible and Ethical AI Use

• Understanding data privacy and confidentiality.

• Avoiding over-reliance and ensuring human oversight.

• Guidelines for safe and professional use in the workplace.

Action Planning and Future Readiness

• Self-reflection: where AI could help in your current role.

• Developing a personal action plan to integrate AI into daily workflows.

• Resources for ongoing learning and staying ahead of AI developments.

Key Outcomes

• Understand how leading AI tools can improve productivity and decision-making.

• Use ChatGPT, Copilot, and Gemini to draft, analyse, and create content more effectively.

• Apply AI to streamline daily tasks while maintaining professionalism and accuracy.

• Recognise the risks and responsibilities of AI use in the workplace.

• Develop a personal plan to integrate AI into their workflow with confidence.

Delivery Style

• Engaging facilitation with practical exercises.

• Live demonstrations of ChatGPT, Copilot, and Gemini.

• Role-plays, group discussions, and scenario-based learning.

• Self-reflection activities and action planning.

Course Materials Provided

• Participant workbook.

• AI prompt-writing guide with examples.

• Follow-up resources and curated reading list on AI tools.

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