Psychological safety is the foundation of high-performing teams. When people feel safe to share ideas, ask questions, and admit mistakes without fear of judgement or negative consequences, innovation, collaboration, and trust thrive. Leaders who foster psychological safety create workplaces where people feel valued, supported, and motivated to contribute at their best.

This interactive masterclass equips participants with practical strategies to build and sustain psychological safety in their teams. Through discussion, role-plays, and self-reflection, participants will gain confidence to create environments where people can speak up, engage fully, and grow.

Understanding Psychological Safety

• Defining psychological safety and why it matters for performance.

• Common myths and misconceptions.

• Exploring the link between safety, trust, and innovation.

Barriers to Psychological Safety

• Recognising behaviours and structures that undermine safety.

• Identifying personal and organisational blind spots.

• Reflection: when have I felt unsafe to speak up, and why?

Leader Behaviours that Build Safety

• Modelling vulnerability and openness.

• Encouraging contributions from every voice.

• Responding constructively to mistakes and challenges.

• Group activities: practising inclusive communication.

Creating a Speak-Up Culture

• Tools for fostering open dialogue and feedback.

• Handling disagreement and conflict respectfully.

• Role-plays: supporting team members in high-stakes conversations.

Sustaining Psychological Safety

• Embedding safety into everyday practices and rituals.

• Balancing accountability with support.

• Personal action planning: how will I foster safety in my own team?

Key Outcomes

• Explain what psychological safety is and why it underpins team performance.

• Recognise behaviours that support or erode safety.

• Apply leadership practices that encourage openness, trust, and collaboration.

• Create strategies to handle conflict and feedback with empathy.

• Develop a personal action plan to embed psychological safety in their workplace.

Delivery Style

• Engaging facilitation with practical exercises.

• Role-plays, group discussions, and real-life scenarios.

• Self-reflection activities and personal action planning.

Course Materials Provided

• Participant workbook.

• Conversation planning templates for inclusive communication.

• Follow-up resources and curated reading list.

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