Effective coaching and mentoring are powerful tools for developing talent, building capability, and fostering a positive workplace culture. Whether you are supporting the growth of a colleague, guiding a team member through challenges, or mentoring someone on their career journey, your ability to coach and mentor effectively directly impacts performance, engagement, and professional development.

This interactive, hands-on, and practical one-day program is designed to strengthen participants’ skills in coaching and mentoring conversations. Participants will leave with practical frameworks, tools, and confidence to support the growth of others while enhancing their own leadership effectiveness.

Coaching and Mentoring

• Understanding the differences and similarities between coaching and mentoring.

• The value of coaching and mentoring in professional development.

• Identifying your natural style and areas for growth.

Core Coaching Skills

• Asking powerful questions that unlock thinking.

• Active listening to deepen understanding and build trust.

• Structuring coaching conversations using proven models (e.g. GROW).

• Practical exercises: coaching peers in real workplace scenarios.

Effective Mentoring Practices

• Building authentic mentor–mentee relationships.

• Balancing guidance, support, and challenge.

• Sharing experiences and insights without prescribing solutions.

• Roleplay: navigating common mentoring challenges.

Overcoming Barriers and Difficult Conversations

• Identifying and addressing obstacles in coaching and mentoring.

• Handling resistance, lack of engagement, or performance issues.

• Giving constructive feedback with empathy and clarity.

• Practice: guided conversations with feedback from peers and facilitator.

Action Planning and Sustaining Development

• Reflecting on personal coaching and mentoring style.

• Creating an action plan to apply learning in the workplace.

• Tools and resources for ongoing growth and effectiveness.

Key Outcomes

• Distinguish between coaching and mentoring and apply each appropriately.

• Conduct structured, purposeful, and effective coaching conversations.

• Build strong, trust-based mentoring relationships.

• Support colleagues’ growth with confidence, empathy, and skill.

• Apply practical tools and frameworks to continue developing as a coach or mentor.

Delivery Style

• Engaging facilitation with practical exercises

• Role-plays, group discussions, and real-life scenarios

• Self-reflection activities and personal action planning

Course Materials Provided

• Participant workbook

• Templates for coaching and mentoring planning

• Follow-up resources and reading list

Enquire now...