In today’s complex and fast-paced workplaces, the ability to think critically and solve problems effectively is a key professional skill. Critical thinking enables individuals to analyse information objectively, challenge assumptions, and make well-reasoned decisions. Coupled with structured problem-solving, it helps professionals address challenges with clarity, creativity, and confidence.

This program equips participants with practical tools to strengthen their critical thinking and apply problem-solving frameworks. Through case studies, group activities, and reflection, participants will learn how to approach problems logically, generate solutions, and make decisions that deliver results.

The Importance of Critical Thinking

• Defining critical thinking and its role in professional success.

• Recognising common barriers such as bias and assumptions.

• Reflection activity: exploring personal thinking habits.

Analysing Information Effectively

• Techniques for questioning and clarifying information.

• Identifying reliable versus unreliable data sources.

• Practical exercise: evaluating evidence to support decisions.

Problem-Solving Frameworks

• Using structured approaches such as root cause analysis and the “5 Whys.”

• Applying creative and logical problem-solving techniques.

• Group activity: applying a framework to a workplace scenario.

Generating and Evaluating Solutions

• Brainstorming and lateral thinking methods.

• Weighing risks, benefits, and trade-offs.

• Practical exercise: comparing alternative solutions.

Applying Critical Thinking in Real Situations

• Making decisions under time or information pressure.

• Challenging assumptions constructively in group settings.

• Action planning: strategies to embed critical thinking in daily work.

Key Outcomes

• Define critical thinking and recognise barriers to objective analysis.

• Use questioning and evaluation techniques to assess information.

• Apply structured problem-solving frameworks in workplace contexts.

• Generate and evaluate solutions using creative and logical approaches.

• Strengthen decision-making by embedding critical thinking into everyday practice.

Delivery Style

• Engaging facilitation with practical exercises.

• Role-plays, group discussions, and real-life scenarios.

• Self-reflection activities and personal action planning.

Course Materials Provided

• Participant workbook.

• Problem-solving frameworks and templates.

• Critical thinking self-assessment tool.

• Follow-up resources and curated reading list.

Enquire now...