Resilience is the ability to adapt, recover, and thrive in the face of challenges. In demanding workplaces, stress is unavoidable, but how it is managed makes the difference between burnout and growth. Developing resilience empowers individuals to maintain performance and wellbeing, even in difficult circumstances.

This program provides tools and strategies to build personal resilience, manage stress effectively, and maintain focus under pressure. Participants will learn practical techniques for coping with setbacks and creating habits that support long-term wellbeing.

The Power of Listening and Questioning

• Why listening is more than just hearing.

• The role of questioning in influence, problem-solving, and coaching.

• Common barriers to effective listening and how to overcome them.

The Foundations of Resilience

• Defining resilience and why it matters.

• Recognising signs of stress and overwhelm.

• Reflection activity: personal stress triggers and coping styles.

Managing Stress Effectively

• Techniques for reducing and managing stress in the moment.

• Building routines and habits that promote balance.

• Practical exercise: stress management toolkit.

Developing a Resilient Mindset

• Shifting perspective and reframing challenges.

• Building optimism and perseverance.

• Group activity: applying resilience strategies to real scenarios.

Resilience in Action

• Managing workload during high-pressure periods.

• Supporting resilience in teams.

• Action planning: creating a personal resilience plan.

Key Outcomes

• Recognise personal stress triggers.

• Apply tools to manage pressure constructively.

• Build resilience to recover and adapt after setbacks.

• Develop strategies to sustain wellbeing at work.

Delivery Style

• Engaging facilitation with practical exercises.

• Role-plays, group discussions, and real-life scenarios.

• Self-reflection activities and personal action planning.

Course Materials Provided

• Participant workbook.

• Stress management toolkit.

• Resilience self-assessment tool.

Enquire now...