As an employee in the VPS, you have a critical role in promoting the organisation's vision, mission and business objectives and in assisting government in managing new and emerging challenges. Important skills are required to ensure you can best service your office, your team, and the public effectively. The program has been designed with the VPS capability framework in mind, covering content alligned to areas such as personal atributes, enabling delivery, authentic relationships and people leadership.

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This program is for those looking to enhance their capability in, or looking to step into the VPS 3-4 role. The workshop is constructed to ensure the core modules are progressive and aligned to ensure the best outcome for participants.

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In each module we’ll delve into important skills, providing insights into how they can be learnt and make the outcomes tangible and implementable when back in the workplace.

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Communicating Effectively to Improve Your Stakeholder Brand and Engagement Capability 

• Learn the personalities and techniques of communication - The 7 Cs of communication

• Discover how to communicate effectively to influence and persuade

• Learn how to gain stakeholder buy-in to achieve expected outcomes

• Discover how to improve your stakeholder brand

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Emotional Intelligence (EQ) 

• Understanding your EQ and identifying areas for growth

• Learn the qualities of empathy and EQ to advance yourself as an effective leader

• Explore the impact of your EQ on your team and the wider organisation

• Leverage your EQ as a strength in your team and organisation

Creating a High Performing Team Culture 

• Learn methods to develop a high performing culture

• Explore leading by example and encouraging continuous improvement

• Strategies to develop team cohesion

• Create a outcome orientated team

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Dispute Management and Resolution

• Learn how to handle conflict

• Understand conflict resolution strategies

• Learn to embrace differences

• Strategies to create a conflict free environment

Feeling Empowered to Make Effective Decisions 

• Identify the end goal and the need for an effective decision

• Analyse the options and alternatives available

• Compare data and evidence available to draw the right conclusion

• Learn effective execution techniques

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The Importance of Self Management in Success 

• Improve time management and organisation

• Increase your adaptability

• Learn strategies to manage stress and wellbeing

• Understand effective goal setting and execution

Key Outcomes

• Communicate effectively and influence stakeholders to achieve positive outcomes

• Develop strategies to create a high perfoming team culture

• Utilise emotional intelligence (EQ) to enhance leadership effectiveness

• Learn strategies to make autonomous decisions

Delivery Style

• Engaging facilitation with practical exercises.

• Role-plays, group discussions, and real-life scenarios.

• Self-reflection activities and personal action planning.

Course Materials Provided

• Participant workbook.

• Follow-up resources and curated reading list.

Enquire now...